Key points of the retention
We only keep necessary information; when the task is completed, unnecessary parts are deleted step by step.
On this page, the okg0 App's data protection, cookies, and retention policies are shown together. For Dhaka-based users, we state what we keep, for how long, and for what purpose.
Okg0 has been operating in Bangladesh since 2018, so first understand that every step of the documentation is organized by keeping records; account data and transaction data are not the same.
We only keep necessary information; when the task is completed, unnecessary parts are deleted step by step.
There is a separate time limit for each data type; this makes it easy to find.
This policy is the most important part of the okg0 App; when you log in from Dhaka, Chattogram, or another city, the same rules apply.
Account, transaction, device, and cookie consent records are separate.
If there is no specific reason, data is reduced when the retention period ends.
| Data types | Retention duration | Why kept |
|---|---|---|
| Account information | Until the account is active | Login, security, and profile verification |
| Transaction data | At least 6 years | Billing, auditing, and record matching |
| Cookie data | Until session ends or 13 months | Remember preferences and keep site on |
| Device logs | 12 months | Identify suspicious activity |
| Support messages | 24 months | View issue history |
| Marketing consent | Until you change | Mute unnecessary messages |
This record retention framework also applies to local procedures related to bKash, Nagad, and Rocket verifications; if there are incorrect records, we correct them, but nothing is changed without proof.
When you register for okg0, the name, phone number, and email you provide become part of your account data; with this information you can later log in to okg0.
Two-factor authentication, password hashing, and limited access—these three layers are more important here
If you wish, you can update profile information; if not needed, we trim old information.
If you ever see suspicious logins, the system marks them separately
Read more Help Center privacy guidelines
Transaction data are stored in separate files; deposits, withdrawals, and reconciliation are quicker to view.
Many users in Bangladesh use bKash or Nagad, so the record format is kept to follow that flow.
Time, amount, reference number, and status notes are kept; personal payment details are only for verification.
Many Dhaka-based users also see transfers from Rocket, so during reconciliation each step is viewed separately.
Log in to accountCookies help the site remember sessions, language, and security settings
If you disable cookies in the browser, some parts may slow down, but the main pages will continue.
Which page opened most, from which device you came, and where you encountered obstacles are tracked.
This helps keep okg0 App loading and navigation on track
This information is not directly used to reveal identity; it helps maintain system status.
When the account is closed, active profile data is no longer used, and some records may be retained for security, financial audits, and legal obligations
Unnecessary personal data is separated or deleted in steps
Transaction summaries, support history, and consent logs are kept for some time; the rest are reduced in accordance with policy
There are no unfamiliar terms here; the reason for what is kept is also stated
Start in accordance with the privacyYou can view, correct, or delete specific parts of your data; if needed, you can request a copy of the processing
If you have any questions Contact Page Send a message; the Dhaka-based team usually responds within 24 hours
The same policy applies to okg0 App, okg0 Login, okg0 APK and okg0 Download
Ultimately, only one thing: as much of your information as necessary is kept; and that is the basis of this okg0 App's privacy policy